8bed's Privacy Policy

8bed ("we", "our", "platform") operates a safe and transparent online gaming service for players in Bangladesh. This Privacy Policy ("Policy") describes what personal information we collect when you use our website, create an account, or use any of our services, how that information is used, and how it is kept secure.

By accessing this site or using any of its services, you are considered to have consented to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our platform.

This Policy supplements 8bed's Terms & Conditions and Responsible Gaming Guidelines.

To operate the 8bed platform effectively and provide you with the best service, we collect the following categories of information:

2.1 Information You Provide Directly

Information you give us yourself, such as:

• Full name, date of birth, and gender
• Email address and mobile number
• Account username and password (stored in encrypted form)
• Documents required for identity verification (where applicable)
• Financial transaction details (deposit and withdrawal amounts, payment method — bKash, Nagad, Rocket, or Upay)

2.2 Automatically Collected Information

Information collected automatically when you visit our site:

• IP address and device type
• Browser type and version
• Access time and date
• Pages visited and time spent on the site
• Referral URL (the page you came from)
• Usage statistics collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

We may receive additional information through payment processors and identity verification service providers. This information is used for the purpose of securing your account and preventing fraud.

8bed uses your information only for the following legitimate purposes:

• Account management: To create, verify, and keep your account secure.
• Service delivery: To process your deposits, withdrawals, and gaming activity.
• Customer support: To respond properly to your inquiries, complaints, and support requests.
• Security & fraud prevention: To detect and prevent unauthorized access, money laundering, and other illegal activity.
• Responsible gaming: To identify risks related to excessive gaming and provide necessary support.
• Service improvement: To analyze user experience and improve the platform.
• Legal compliance: To comply with applicable laws and regulations.
• Communication: To notify you of important account updates, policy changes, and security alerts.

We do not sell your information or rent it to third parties for advertising purposes.

8bed follows a strict privacy policy. However, your information may be shared with certain third parties in the following circumstances:

4.1 Service Providers

Information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. These parties are required to act according to our instructions and may not use the information for their own purposes.

4.2 Legal Obligations

In the case of a court order, government directive, or legal claim, we may be required to disclose information to the relevant authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. You will be notified in advance in such cases.

4.4 With Your Consent

Outside of the above cases, we will not share your information with anyone without your explicit consent.

8bed uses industry-standard technology and processes to protect your personal information:

• SSL/TLS encryption: All data transfers between your browser and our servers are encrypted.
• Password hashing: Your password is never stored directly — only a one-way cryptographic hash is stored.
• Access controls: Only authorized staff have access to specific data, and that access is limited to the minimum necessary.
• Security audits: Our systems undergo regular security testing.
• Data backups: Information is stored on secure servers and backed up regularly.

However, complete security on the internet cannot be guaranteed. It is therefore your responsibility to keep your account password confidential and to notify us immediately if you notice any suspicious activity.

The 8bed website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

6.1 Cookies We Use

• Essential cookies: Essential for maintaining login sessions and ensuring security.
• Functional cookies: To remember your preferences (such as language).
• Analytics cookies: To analyze user behavior and improve the service.

6.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note that disabling essential cookies may affect some important features of the platform.

We retain your personal information only for as long as necessary:

• Active accounts: All information is retained while your account is active.
• Closed accounts: Even after an account is closed, some information may be retained for a specified period to meet legal and regulatory obligations.
• Financial transaction records: May be retained for an extended period in line with applicable financial laws.
• Marketing consent: If you withdraw consent, the relevant information is deleted as soon as possible.

As a user of 8bed, you have the following rights regarding your own information:

• Access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances (although some information may need to be retained to meet legal obligations).
• Right to restrict processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to object: The right to object to your information being used for specific purposes.
• Right to data portability: The right to receive your information in a structured, machine-readable format.

To exercise these rights, contact us at [email protected]. We will process your request within a reasonable time after verifying your identity.

8bed is for users aged 21 and above only. We do not intentionally collect any information from minors. If we receive any information that has come from a minor, we will delete it immediately and close the associated account.

If you believe a minor has opened an account on our platform, please notify us immediately at [email protected].

8bed may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through the platform. Continued use of the platform after changes have been made will be considered as your consent to the updated policy.

We recommend that you check this page regularly and stay informed about any changes. The update date of each version will be noted at the top of the page.

Our servers and third-party service providers may be located outside Bangladesh. In such cases, your information may be transferred across international borders. We ensure that these transfers are secure and consistent with this Policy, and that recipient organizations comply with appropriate data protection standards.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our privacy team will verify your identity and process your request as quickly as possible.